![]() ![]() Be sure to include your claim number in the subject line. You may need to sign a cancellation form to confirm your request. Preventing damage from water losses and other typical in-home disasters that can often be avoided may. You can upload the documents to your Customer Portal account at /Portal, or you can email the estimates to. You can call your agent or carrier to request that your policy be canceled on a specific date. This will save you money on your premium and discourage you from filing small, petty claims that put you at greater risk for non-renewal. If you receive repair estimates from a contractor other than through CastleCare, please provide the estimates to your claims representative for review. → Get everything in writing from the contractor, including the total cost, a detailed list of what the project includes, time schedule, guarantees and/or warranties provided, and payment schedule. → Work only with licensed and insured contractors. Please be sure to consider the following: Customers without Internet access can contact our. You can also track the status of your claim online 24/7 through your Customer Portal account at. Below we’ve listed some helpful tips for selecting a contractor. T ower Hill Personal Lines property policyholders can file a claim online through Customer Portal by clicking on the File a Claim button after logging in. If you already know of a reputable licensed contractor in your area, you can choose to hire them instead of using CastleCare. They also provide a 1-year materials and 5-year labor warranty. CastleCare provides roofing, mold remediation, contents pack-out, and general contracting repair companies available to help. Our preferred vendor referral program, CastleCare, is available to help at 844-TOWER-11 ( 84). Homeowners should contact their insurers and ask what their policy is about aging roofs, so they are not caught off guard.Ĭopyright 2022 by WKMG ClickOrlando - All rights reserved.I don’t know whom to hire for repairs. In early August, Weston Property & Casualty Insurance of Coral Cables was placed into receivership, forcing the company to cancel all policies effective Sept. What should I do What is the relationship between Tower Hill and its agents I have a new policy. In June of 2022, Southern Fidelity was ordered into liquidation, causing some 80,000 Florida homeowners to scramble for new home insurance coverage. Mark Friedlander works with the Insurance Information. My policy premium is paid by my mortgage company, and I received a Notice of Cancellation for non-payment of premium. Metal and tile roofs last much longer, according to Pyland. The Insurance Information Insitute says the reason for this is over-the-top expenses hitting insurers, who lost 1.6 billion last year alone. Homeowners with shingle roofs should be prepared to replace them around the 10-year mark in order to keep their insurance, according to Friedlander. “This has been driven over the last few years by fraudulent roofing schemes, fraudulent roofing claims, and frivolous lawsuits,” he said. “Florida’s homeowner’s insurance market is very volatile right now,” Friedlander said. Mark Friedlander is the director of corporate communications with the Insurance Information Institute and says it is becoming more prevalent. “I see a lot of homeowners that have life left in their roof, that don’t need replacement, but insurance companies are forcing them to replace early,” Pyland said. There’s no need for immediate replacement.” “She has two to three years left on the roof. “No major wind damage or storm damage, Pyland told News 6. “When we called our insurance agent, she said, ‘good luck finding something’,” Blanchard said.īlanchard’s home was built in 2004, so her roof is 18 years old.Ĭhad Pyland with Next Dimension Construction and Roofing did a full inspection of Blanchard’s roof. By having one larger company they can represent more risks, and be more sound financially. I will argue that the two claims were not 'substantial' in. When submitting the case, upload a signed cancellation request (LPR), along with any additional supporting documentation. Any cancellations made by yourself more than 48 hours prior to the session, you will be refunded. The exchange is nothing mysterious you need to put in quotes, its simply another company. However, Florida law allows for a single claim of water damage. Please note our cancellation policy is currently 48 hours. They are combining these smaller companies into one larger company, Tower Hill Exchange. When she started looking for other insurers, she says she was told since her roof is older than 10 years old, it would be difficult. Tower Hill Insurance Group has a number of smaller companies under them. The reason listed is “exposure management.” Blanchard says she has no idea what it means. ![]() ![]() Susie Blanchard said stress and anxiety came after she got a notice of non-renewal from her homeowner’s insurance, effective early April. It is the latest twist in Florida’s ongoing property insurance problem. – Homeowners in Florida are being dropped from their insurers because of the age of their roofs, according to the Insurance Information Institute. ![]()
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